Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing and using the Lease Plan Surveyor website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Lease Plan Surveyor provides professional surveying services including:

• Land Registry compliant lease plans
• Property title plans
• Measured surveys
• Boundary surveys
• Site surveys
• Property surveying consultancy

3. Professional Standards

Our services are provided by chartered surveyors who are members of professional bodies including RICS, CIOB, and RPSA. We adhere to the professional standards and codes of conduct of these organizations.

4. Quotations and Fees

All quotations provided are valid for 30 days unless otherwise stated. Final fees may vary if the scope of work changes from the initial brief. Payment terms will be specified in your quotation and must be adhered to.

5. Site Access

Clients are responsible for arranging appropriate access to properties for site surveys. Any delays caused by access issues may affect turnaround times and could incur additional charges.

6. Accuracy and Compliance

While we strive for accuracy and Land Registry compliance in all our work, we cannot guarantee acceptance by third parties or regulatory bodies. Our liability is limited to re-work at no additional cost in cases where our work fails to meet stated requirements due to our error.

7. Intellectual Property

Plans and reports produced by Lease Plan Surveyor remain our intellectual property until full payment is received. Upon payment, you receive a license to use the plans for the agreed purpose.

8. Limitation of Liability

Our liability for any claim arising from our services is limited to the fees paid for those specific services. We are not liable for consequential losses, delays to property transactions, or third-party claims.

9. Data Protection

We process personal information in accordance with UK GDPR and our Privacy Policy. By using our services, you consent to such processing.

10. Website Use

You may use our website for lawful purposes only. You must not:

• Use the site in any way that breaches applicable laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Reproduce content without permission

11. Content Accuracy

While we make reasonable efforts to ensure website content is accurate and up-to-date, we do not warrant the completeness or accuracy of information provided. Content is for general information only and should not be relied upon for professional advice.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of external sites.

13. Cancellations

Survey cancellations made less than 24 hours before the scheduled site visit may incur a cancellation fee. Please contact us as soon as possible if you need to reschedule.

14. Complaints

If you have a complaint about our services, please contact us through our contact page. We will investigate and respond within a reasonable timeframe. As members of professional bodies, we are subject to their complaints procedures.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of modified terms.

16. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms of Service, please contact us through our contact page.

Professional Indemnity Insurance

Lease Plan Surveyor maintains professional indemnity insurance appropriate to the nature and scale of our surveying services.

Client Responsibilities

Clients are responsible for:

• Providing accurate information about the property and requirements
• Ensuring legal right to commission surveys on the property
• Arranging appropriate site access
• Reviewing delivered plans promptly and raising any concerns quickly
• Using plans only for the agreed purpose

Force Majeure

We are not liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, or government restrictions.